Services
Five core services to help your facility grow occupancy, fix admissions workflows, and train teams.
Occupancy Strategy & Census Growth
Problem: Occupancy stuck below target, marketing spend not converting, leads fall through cracks.
I audit your entire lead-to-move-in flow, identify bottlenecks in marketing, admissions, and operations, then rebuild systems that convert consistently.
- Lead-to-move-in flow audit
- CRM pipeline configuration
- Response SLA implementation
- Conversion tracking dashboard
- Quarterly occupancy growth plan
Marketing System Design
Problem: No CRM follow-up automation, inconsistent messaging, leads lost to competitors.
I design and configure CRM systems with automated follow-ups, standardized messaging, and tracking that ensures every lead gets handled.
- CRM selection & setup
- Automated follow-up sequences
- Lead assignment rules
- Response time tracking
- Marketing automation workflows
Staff Sales Training & Tour Optimization
Problem: Staff not closing tours, inconsistent messaging, low conversion rates, no follow-up system.
I train your team on tour scripts, objection handling, and follow-up cadences that convert prospects into move-ins.
- Tour script development
- Role-play training sessions
- Objection handling playbook
- Follow-up sequence templates
- Conversion rate improvement tracking
Operational Efficiency Audit
Problem: Intake process too slow, double-work, staff overwhelmed, cycle time too long.
I audit your intake-to-move-in process, eliminate bottlenecks, standardize handoffs, and design workflows that speed admissions without sacrificing quality.
- Process mapping & bottleneck analysis
- Intake checklist development
- Daily standup protocols
- Handoff standardization
- Cycle time reduction targets
Market Positioning & Branding
Problem: Generic messaging, no differentiation, competitors winning on positioning alone.
I help you position your facility clearly in the market, develop messaging that resonates with families, and build referral systems that drive qualified leads.
- Market positioning strategy
- Messaging framework development
- Referrer outreach system
- Brand differentiation audit
- Competitive positioning analysis
Ready to Get Started?
Let's discuss which services would have the biggest impact on your facility.